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2016-12-10
1/5
False advertisement of hardwood and terrible customer
"I purchased 1900 square ft of hardwood Janka rated 1750. Prior to install my contractor told me the wood was too light to be hard but I believed the company.
1 week after we moved in my floor is dented all over. If the kids dolls fall on the floor it dents, my car keys fall, it dents. I have sent several emails with pictures to them and they just reply by saying it's not covered under warranty. I have lived in 2 homes with hard wood flooring and never experienced such poor quality hardwood.
Never do business with this company. Avoid them at all costs."
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